Website Comments

Andover Sound reserves the right to remove or change comment names for any reason and especially if they:

• Contain websites or email addresses
• Contain contact information such as phone numbers, postcodes etc
• Appear to impersonate someone else
• Contain offensive words

Andover Sound reserves the right to remove or change comments for any reason and especially if they:

• Are racist, sexist, homophobic, sexually explicit or abusive
• Are considered to provoke, attack or offend people
• Contain offensive language
• Break the law or encourage unlawful activity
• Are in breach of copyright, defamation or contempt of court law
• Advertise products, services or businesses
• Include contact details
• Are written in a language other than English
• Contain links to other websites
• Encourage or describe activities which could endanger people
• Are considered to be multiple posts with a similar theme (spam)
• Are thought to be off-topic from the theme of the story

Competitions

These Terms and Conditions relate to any competition run by Andover Sound Limited, registered in England no 05805908 at The Andover Studios, 5-7 East Street, Andover, SP10 1EP (hereinafter "the Company" or "we") through the media of this website, any other of the Company's publications and/or the programmes carried on the Company's radio station based in Andover, Hampshire. Your participation in any such competition is subject to the Terms and Conditions set out below. Please read them carefully before making any entry; by making an entry you are deemed to have accepted these Terms and Conditions.

These competition rules shall be binding on you when entering any competition(s) operated by us, our sponsors or any company or website owned or controlled by us from time to time.

In addition to these general competition rules, other specific terms and conditions may also apply to a particular competition. We will post any such specific competition rules on our website.

*   You must be over 16 years of age and resident in the UK to enter our competitions.

*   No employee of the radio station or their families or employees and families of associated companies may enter a competition run by the Company.

*   Unless specified, entries are limited to one per household or primary residence although entries are acceptable from family members at different addresses.

*   Proof of making a phone call, sending a text or post/e-mail is not proof of our receipt of your entry. No responsibility can be accepted for entries that are lost, delayed or damaged.

*    Entrants must live within the licensed FM broadcast area of Andover Sound. This is the following postcodes: SP10, SP11, SO20, SP9 and RG28.

*   The closing date is as specified in the relevant competition. This will always be a time and date in the UK. Where a time is not given, the closing time will be 11.59pm (UK time) on the relevant day.

*   In the case of a prize draw, the first correct entry drawn will be the winner.

*   Winners will be formally notified (by email, post or phone) within 21 days of the closing date. Full details of the prize will be given in writing upon notification. Where we notify a winner by email, we will ask for confirmation of receipt by reply email.

*   The judge's decision is final and no correspondence will be entered into.

*   The prize may not be transferred to any other person.

*   With the exception of cash prizes, there is no cash value assigned to any prize and therefore no cash equivalent available. In the event of the advertised competition prize being unavailable we reserve the right to offer an alternative prize of equal or greater value.

*   Where a competition requires the presence of an entrant, failure to appear will result in the forfeit of any prize opportunity although, in some cases with prior agreement, a substitute attendee can appear.

*   Where the prize on offer is a motor vehicle entrants must possess a valid and full driving licence for that class of vehicle. Unless otherwise specified road tax and motor insurance is and remains the responsibility of the winner.

*   Unless otherwise specified, where the prize is an overseas holiday it is the responsibility of the winner to ensure that they hold the necessary insurances and visa's to protect their interests abroad.

*   Use of false name or address, ie name by which the entrant is not usually known, will disqualify them from receiving any prize. We reserve the right to oblige any potential winner to provide documentary proof of their identity and address before such person may claim their prize.

*   We will not be liable for any damage, loss or disappointment suffered by any person taking part or not being able to take part in a competition.

*   Competition winners may be required to take part in or co-operate with publicity.

*   No responsibility is accepted for inaccurate prize details supplied by sponsors.

*   We reserve the right to amend these rules at any time. Entry in the competition implies acceptance of these rules.

*   We will keep your personal details for a reasonable time so that we can send you any prize that you have won, to verify that these rules have been complied with, and for accounting purposes. We may pass your details on to our service providers and agents for the purposes of sending you the prize on our behalf.

*   We may at any time issue specific rules to be read in conjunction with these rules. In the event of a conflict between two sets of rules, the competition-specific rules take priority.

*   These rules are governed by English law.

Privacy Policy 

This Privacy Policy forms part of the Terms and Conditions of use provided in our Legal Notice. Capitalised words in this Privacy Policy are defined in our Legal Notice.

Andover Sound is committed to protecting the privacy of our Users. The information we collect from you is only required by us and/or our Partners in order to provide you with the information you have requested. Except as provided in this Privacy Policy, we do not supply your Personal Information to any other person, unless you have expressly authorised us to do so.

By registering to use the Services and by using the Andover Sound website generally you will be deemed to consent to our use of you Personal Information in the ways indicated.

Personal Information

Andover Sound is a trading name of Andover Sound Limited which is a limited company incorporated in England and Wales (company number 05805908)
and is registered under the Data Protection Act 1998. All Personal Information you supply will be treated in accordance with that Act.

Andover Sound will not pass on your Personal Information to any other person except when we believe the law requires or as set out in this Privacy Policy. To this end, Andover Sound may pass your information to our Partners and agents authorised to act for and on behalf of Andover Sound.

1. To allow us to send messages to you when managing enquiries online.
2. To allow us to contact you for user service, if necessary.
3. To customise the content of our site to meet your specific needs.
4. To make product improvements to www.andoversound.com.
5. To keep you informed of new features and products available from Andover Sound and/or our Partners.

General Information

In general we gather data on all of our Users collectively, such as what areas and services Users visit most frequently. We only use such data in the aggregate. We may record and share non personal aggregated data with our Partners in order to determine what is most beneficial to our Users, and how we can continually improve the Andover Sound User experience.

Co-Branded Pages

Any information that you enter on a co-branded page may become property of both Andover Sound and the co-branded Partner. In that instance, Andover Sound is not responsible for any of the information received by our Partner.

In some instances Personal Information may be passed from Andover Sound to our Partners in order to automatically pre-fill fields on their websites. While we make all efforts to protect your privacy when negotiating our Partnerships, we are not responsible for their use of Personal Information. To that end, we encourage you to read our Partners' privacy statements, or request them directly from our Partners in the event they are not readily available.

Photographs

Photographs and images used on andoversound.com are either taken and owned by the radio station or downloaded from FreeDigitalPhotos.net. Permission must be obtained from Andover Sound before any use elsewhere.

Audio & Online Content

Interviews and recordings on this website are the property of Andover Sound. Permission must be obtained before use elsewhere. This includes quotes taken from any interviews or articles on this website.

Feedback

Please submit any feedback to Andover Sound. Feedback is used primarily for internal purposes to aid us in improving the site. Any feedback submitted becomes property of Andover Sound. We may use this feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the site. We will seek your written or electronic approval should we want to use your personal success story for marketing purposes.

Cookies

'Cookies' are small pieces of information that are stored by your browser on your computers hard drive. Andover Sound uses cookies in several ways. We use cookies to allow you to log in, to keep track of your preferences and for us to track usage of the site. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

IP Addresses

Andover Sound may collect IP addresses to help diagnose problems with our servers and for system administration. Andover Sound shall only use these addresses for technical and tracking purposes unless otherwise required by the law.

Log Files

Andover Sound captures industry standard information solely for the purposes of analysis. Information contained in log files is intended for internal use only and will not be disclosed to our Partners. The aggregate logged information is not linked to any personally identifiable information.

Enquiries

If you have any enquiries about this Privacy Policy, please email via our contact us page.  You can write to us at:

Andover Sound Limited
The Andover Studios
3 Eastgate House
East Street
Andover
SP10 1EP