Terms and Conditions

This Privacy Policy forms part of the Terms and Conditions of use provided in our Legal Notice. Capitalised words in this Privacy Policy are defined in our Legal Notice.

Andover Sound is committed to protecting the privacy of our Users. The information we collect from you is only required by us and/or our Partners in order to provide you with the information you have requested. Except as provided in this Privacy Policy, we do not supply your Personal Information to any other person, unless you have expressly authorised us to do so.

By registering to use the Services and by using the Andover Sound website generally you will be deemed to consent to our use of you Personal Information in the ways indicated.

Personal Information

Andover Sound is a trading name of Andover Sound Limited which is a limited company incorporated in England and Wales (company number 05805908)
and is registered under the Data Protection Act 1998. All Personal Information you supply will be treated in accordance with that Act.

Andover Sound will not pass on your Personal Information to any other person except when we believe the law requires or as set out in this Privacy Policy. To this end, Andover Sound may pass your information to our Partners and agents authorised to act for and on behalf of Andover Sound.

1. To allow us to send messages to you when managing enquiries online.
2. To allow us to contact you for user service, if necessary.
3. To customise the content of our site to meet your specific needs.
4. To make product improvements to www.andoversound.com.
5. To keep you informed of new features and products available from Andover Sound and/or our Partners.

General Information

In general we gather data on all of our Users collectively, such as what areas and services Users visit most frequently. We only use such data in the aggregate. We may record and share non personal aggregated data with our Partners in order to determine what is most beneficial to our Users, and how we can continually improve the Andover Sound User experience.

Co-Branded Pages

Any information that you enter on a co-branded page may become property of both Andover Sound and the co-branded Partner. In that instance, Andover Sound is not responsible for any of the information received by our Partner.

In some instances Personal Information may be passed from Andover Sound to our Partners in order to automatically pre-fill fields on their websites. While we make all efforts to protect your privacy when negotiating our Partnerships, we are not responsible for their use of Personal Information. To that end, we encourage you to read our Partners' privacy statements, or request them directly from our Partners in the event they are not readily available.

Feedback

Please submit any feedback to Andover Sound. Feedback is used primarily for internal purposes to aid us in improving the site. Any feedback submitted becomes property of Andover Sound. We may use this feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the site. We will seek your written or electronic approval should we want to use your personal success story for marketing purposes.

Cookies

'Cookies' are small pieces of information that are stored by your browser on your computers hard drive. Andover Sound uses cookies in several ways. We use cookies to allow you to log in, to keep track of your preferences and for us to track usage of the site. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

IP Addresses

Andover Sound may collect IP addresses to help diagnose problems with our servers and for system administration. Andover Sound shall only use these addresses for technical and tracking purposes unless otherwise required by the law.

Log Files

Andover Sound captures industry standard information solely for the purposes of analysis. Information contained in log files is intended for internal use only and will not be disclosed to our Partners. The aggregate logged information is not linked to any personally identifiable information.

Enquiries

If you have any enquiries about this Privacy Policy, please email us on info@andoversound.com or in writing to:

Andover Sound Limited
The Andover Studios
3 Eastgate House
East Street
Andover
SP10 1EP