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Talking Point / Talking Point - Hospital Bus
Talking Point - Hospital Bus
Friday 6th August 2010

The local NHS Trust has decided to get rid of Andover's shuttle bus service from the end of this month blaming the cost and disappointing usage.

The Winchester & Eastleigh NHS Trust say figures show the number of people travelling on the bus between the Andover and Winchester hospitals averages less than three per journey.

That means it costs £15 per person to keep going - and that's more than the patient by car service.

A statment sent to local politicians said:

Winchester and Eastleigh Healthcare NHS Trust is the main funder of the bus service which is also supported by Hampshire County Council and Test Valley Borough Council.

Despite concerted efforts to raise funds and seek sponsorship, the Trust has been unable to generate enough financial support to cover or reduce its contribution to the service which is circa £42,000.

Figures based on usage from September 2009 to April 2010 show that, on average around about 30 to 35 patients use the service each week. Even with the addition of staff and visitors (who use the service to a lesser extent) the figure is only 2.87 passengers per journey.

The cost per patient journey is approximately £15 - this is higher than the passenger transport by car service (£12.69).

Even if the bus was full on every journey the income generated (£7,000) would not cover the £54,000 cost of running the bus.

The service is scheduled to be withdrawn at the end of August.

Meanwhile a statement from acting Chief Executive Dr Chris Gordon said: "Our duty, first and foremost, is to use public money to put our patients first. Providing high quality services and improving facilities has to be a priority above providing transport.

"Our commitment to Andover is clear for all to see - spending on the War Memorial Hospital's new outpatients department has far exceeded expenditure on the Royal Hampshire County Hospital. However, we cannot continue to maintain the bus service which would require funds we would rather spend on patient services."

North West Hampshire's MP believes the NHS Trust has made the right decision. Sir George Young was one of the people who helped launch the shuttle bus two years ago: "I think since then a few things have changed. Operations have been resumed in Andover and the whole policy of trying to make Andover a more self-sufficient hospital hopefully means that there's less need for journeys now from Andover to Winchester because you can get your treatment or minor operation here.

"It is costing a lot of money and that's money that would otherwise go to frontline patient care."

We'd like to know how you feel about the brakes being put on the hospital bus service. Tell us by leaving a comment below.

 
 
 
carolynbiller of andover says:
22:02  on  Monday 10th January 2011
"plz give back our bus between hosp, ,not easy to get to, i guess this will fall on deaf ears at hosp"
 
 
Victor Meldrew of Andover says:
00:42  on  Saturday 28th August 2010
"No, i don;t understand why there's just a handful of people against the prospect of losing such a non-money making run. Hang on, lets see what business out there is willing to take on a job where they actually lose money because no-one was using the service! Queue up in an orderly fashion, thank you "
 
 
Carol O'Brien of andover says:
08:01  on  Friday 13th August 2010
"Hia,what a shame they have decided to stop the hospital bus,i have an appoitment at Winchester hospital on the 1st September at 9.45am!Great now its going to cost me more than a pound to get there and back.I also have to take 3 of my children with me as 2 are under 10 and i need to take my 15 year old to watch the younger two whilst i go in for my appointment!!Who ever made the decision drives a car and have plenty of money!!"
 
 
Barbara Carpenter of Andover says:
10:04  on  Thursday 12th August 2010
"Now you can see why i want a Sunday Service up and running.People need to go not only to the Hospital to visit friends and family."
 
 
some random of just over there says:
08:38  on  Wednesday 11th August 2010
"tax money goes to keep sickos like ian huntley alive but they cant keep a free bus running for people that need it maybe to stay alive, enough said !"
 
 
anon of hants says:
17:47  on  Tuesday 10th August 2010
"Its a shame this bus is going my husband has ms used it quite often to go to winchester, the driver could have been a bit more cheerful though.Also it would have been better if the bus went on the by pass then going through stockbridge, as he never picked up any body there when we got on the bus. Why cant the council use this bus for sunday service around town make the money that way,then may be it can be kept. "
 
 
Grebo of Andover says:
10:39  on  Tuesday 10th August 2010
"Another failing of our Soviet style healthcare service where everything is run by targets and costs. Again the country does not have the money, we are bankrupt, if something was costing you more than it earned would you keep it? If it was you running it as a business would you not expect a profit? "
 
 
Jo of Ludgershall says:
14:24  on  Monday 9th August 2010
"it's disgraceful that this cut is being made----the National Debt was not the making of these patients who are the users of this vital service and who now have to use unreliable public transport at a time when they are ill and vulnerable making their travelling ordeals longer. The money grabbing greedy who helped to bring this country to it's knees should should be taxed to the hilt and the proceeds used to keep these vital services going!The axe should not fall on those who aren't in a position to fight back.But what would anyone expect from this lot--????????"
 
 
Martin of Andover says:
13:13  on  Monday 9th August 2010
"I still think there is a demand for a hospital shuttle bus in some form. I think the Health Authority have not thought clearly about this. It does not come down to just pure finances. The problam remains that for many, the elderly, disabled and those on low incomes the journey to Winchester when you don't have your own car is a nightmare and can involve either a taxi/ bus to Andover train station, change at Basingstoke and then arriving at Winchester another bus/ taxi ride to the station and then back again afterwards, when you are feeling ill or in pain it is physically and mentally exhausting andin the past I have declined treatment that I needed at Winchester just so I don't have to go through the nightmare journey! There are more options that could have been considered e.g. Charging more per journey/ takinga faster route between the hospitals avoiding Stockbridge where hardly any passengers get on or off, thereby creating a faster timetable turnaround/ less rigid booking conditions allowing patients with last minute appointments or visiting relatives to use the services. I feel we have lost a valuable service for Andover residents and once again it's the selfish car drivers that don't care or say its a waste of money."
 
 
Bill of Andover says:
10:16  on  Monday 9th August 2010
"Did there not used to be a way where you could claim back costs for attending NHS appointments that were in other towns? I'm fairly sure I used to get costs back on presentation of a valid travel ticket (and not on benefits either - that wasn't a requirement - you only had to be referred outside your local town/hospital.) "
 
 
Anon of andover says:
08:30  on  Monday 9th August 2010
"This is just an easy victim for cuts, and like a few people have said the bus service is horrendous. Why they can't just lay a straight service that goes past them hospital at decent intervals is beyond me. I also agree with mr meldrew below, i do think that people would have paid that bit more i know that it wouldn't have made a huge dent but they could have least tested the waters. Instead your now relying on the train at £15 + or the bus that is not cheap in its self and goes round the house that for a 1400 hrs appointment i think you would have to leave Andover at at 1100 just in case. We will just have to accept it as noting we say will change it and the council won't get involved and our MP will support so as not to bring his party in to disrepute."
 
 
Victor Meldrew of Andover says:
20:35  on  Friday 6th August 2010
""Just another wonderful step in to a world of Conlib government". Any government would of stopped this service, why you may ask? Because around 30 people use this per WEEK. It doesn't make sense to keep a service going that is rarely used, lets put this into perspective, on a weekly basis, FIVE people per day were using this service. It's a farce. They certainly wouldn't of s[censored]ped it if it was in constant use. Let's say they put the price up to £4 a trip, that would be £20 a day, what rightful business would run on £20 a day? Why would a business lose money for a service that is hardly used? Yes, it is unfortunate for the people who do use it, but we're in the year 2010 and EVERYTHING is being cut because of our national debt, NOT just because of a ConLib government. Anyone in power would of used common sense, and they have. "
 
 
Martin of Andover says:
13:14  on  Friday 6th August 2010
"As a regular user of the hospital bus service to Winchester I am very, very disappointed. I don't understand why the Health Authority have not thought about increasing the charge to use the service, I would have been happy to pay more than £1 a trip. The Health Authority say they are going to provide more services in Andover War Memorial Hospital but lets be quite clear here, for the majority of surgical procedures and A & E, Winchester is theonly option. Stagecoach provide what can only be described as the worst bus service in the country to Winchester and trains are very expensive. As a person with health problems and not able to drive I now face an uncertain future and travel chaos getting to Winchester. I feel like asking my GP to provide me services at Salisbury or Basingstoke Hospitals.... at least these two towns have a regular bus service. "
 
 
bucks of Andover says:
11:26  on  Friday 6th August 2010
"Such a shame. That was a real lifeline for me when my Wife broke her neck. I had to go part time at work so I could care for her (fortunately she made a full recovery) and without that service I wouldn’t have been able to visit daily as my income was severely reduced, let alone get her home. I am sure many people will be in the same boat as I was & I feel sorry for the kids who are stuck in there as this may possibly reduce visitors. The Andover to Winchester bus service is poor at the best of times & train prices seem to be constantly on the increase."
 
 
Sue of andover says:
10:44  on  Friday 6th August 2010
"I've used this service a number of times and its a life line for those with no transport. If the bus service to Winchester was better, there would be no arguement, but it isn't. I agree with 'anon', and I think there's worse to come!"
 
 
anon of andover says:
08:13  on  Friday 6th August 2010
"This is a shame because it now means those who don't drive and have to go to winchester are now going to be out of pocket by using trains or buses. The fact that this is stopping as soon as the end of the month obviously indicates that this has been planned for a while. Just another wonderful step in to a world of Conlib government."
 
 
 
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