1. What is the Public File?
Each local commercial station in the UK has requirements in respect of its music and local content, such as news etc. These requirements are set out in the station 'format', a document issued by Ofcom, the UK media regulator.
The public file contains details of elements which Ofcom regulates over, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for the community we serve.
The public file is available as a print-out request. Any comments on the file can be made to us, or Ofcom.
Under the requirements of our licence agreement with the regulator Ofcom, we are required to keep a public file. This public file is intended to give you an understanding of our music, news and local content.
Each commercial station also has a 'Format' which governs the station's character of service. The format for Andover Sound can be found on the Ofcom website.

2. News Bulletins
Below are details of how often we broadcast news bulletins and whether they are local, national or international news.  

3. Recent News Stories
You can see our latest news stories in the Local News section of our website.

4. The News Team
If you have any queries about news you can contact the news team by emailing news@andoversound.com or calling 01264 336000
 
5. The Programme Schedule
To view today's Programme Schedule please go to the On Air section of the website.

6. Automation and Local Programming
All programmes between 6am and 10am and 3-7pm Monday to Friday and 7am-10pm Saturday and 7am to 7pm Sunday are usually presented live.  Automated programmes are provided outside of these times, although these may be subject to change.
 
7. Event and Charity Support
Andover Sound supports local organisations and charities and broadcasts daily 'what's on guides' whereby charity organisations are given free airtime.
 
8. Music
Andover Sound plays a variety of music from the past six decades.  Each song is carefully chosen for its quality and melodic sound. 

9. The Format
The format is the regulation document Ofcom issue.  You can read or download it from Ofcom Here
 
10. Ofcom localness guidelines
Ofcom issue Guidelines defining what 'localness' is for a local radio station. You can read them on the Ofcom website Here
 
11. To contact us please click here.

12. How to complain to Andover Sound or Ofcom
If you wish to complain about something you heard on Andover Sound, you should contact the Programme Director, Andy Turner Here in the first instance.  Your complaint will be fully investigated and swiftly responded to.  Please use the contact details above.  In the unlikely event that you do not receive a satisfactory response you can then contact Ofcom Here